RENTAL SUPPORT

Find your place. Feel at home in Japan.

A new country. A new city. A place to call your own. We support your search, your rental agreement, and the steps that help you settle in.

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THOUGHTFUL SUPPORT

Your priorities. Our starting point.

Tell us about your preferred location, budget, and move-in date, as well as your commute, family, and pets. If you are still exploring your options, we can help you put your priorities in order.

  • Rental consultations across Japan
  • Communication in English and Japanese
  • Guidance on screening, guarantor companies, and rental agreements
  • Move-in preparation and connections to living support
HOW WE HELP

A clear path forward.

  1. 01

    Consultation

  2. 02

    Your preferences

  3. 03

    Personal recommendations

  4. 04

    Viewings

  5. 05

    Application & agreement

  6. 06

    Moving in

Eligibility, screening requirements, and pet policies vary by property. We check the details for your circumstances.

QUESTIONS & ANSWERS

FAQ

Q.Can you help if I do not speak Japanese?

You can contact us in English or Japanese. We explain the property search, agreement process, and practical arrangements in a language you understand.

Q.Why are there upfront rental costs in addition to the rent?

In addition to advance or prorated rent, you may need to pay a security deposit, key money, guarantor company fees, insurance, and brokerage fees. The amounts and items vary by property, so check the full breakdown before applying.

Q.Are the security deposit and key money refunded when I move out?

The remaining security deposit is refundable after deductions such as unpaid rent and repairs you are responsible for. Key money is normally non-refundable. Before signing, confirm each amount and how the deposit will be settled at the end of the tenancy.

Q.Can I rent without a personal guarantor in Japan?

Some properties accept a guarantor company instead of a personal guarantor. Screening criteria and required documents vary by property. Some also accept applications from overseas, so you can contact us before arriving in Japan.

Q.Does a two-year lease mean I cannot move out before two years?

Some leases allow early termination, but may require advance notice or include an early termination charge. Before signing, check how much notice you need to give and what fees may apply.

Q.Do I have to restore the property to brand-new condition when I move out?

Not necessarily. Ordinary wear and ageing are treated differently from damage caused by negligence or misuse. Check any special terms, including cleaning charges, and take photos of the property's condition when you move in.

LET’S TALK ABOUT YOUR NEXT CHAPTER

Your next chapter
starts with a conversation.

You don’t need to have it all figured out. Let’s start with what matters to you.

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